Privacy policy

1. Introduction

This Privacy Policy has been written in order to allow you to understand our policy regarding your privacy, as well as how your personal information will be handled when using this website (“Website”).

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If you have questions or would like to submit a comment regarding Privacy on our website, please email us.

2. Personal Data processed

When you use the Website, we will collect and process information regarding you which allows you to be identified either by itself or together with other information which has been collected.

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This information may be classified as “Personal Data” and can be collected by us both when you choose to provide it (e.g., when you use the contact form) or simply by analysing your behaviour on the Website.

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Personal Data which can be processed through the Website are as follows:

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a. Name and contact details

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When using our Contact form, you will be asked to provide your name and e-mail address.

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b. Browsing data

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The Website’s operation, as is standard with any website on the Internet, involves the use of computer systems and software procedures, which collect information about the Website’s users as part of their routine operation. We do not collect this information for the purpose of linking it to specific users. However, when it is still possible to identify the users either directly via that information or by using other information collected- this information must also be considered Personal Data.

This information includes referral source, length of visit, page views, browser type, location, language, and website navigation paths. These data are used to compile statistical information on the use of the Website, as well as to ensure its correct operation and identify any faults and/or abuse of the Website.

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c. Cookies

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Cookies are small text files that may be sent to and registered on your computer by the websites you visit, to then be re-sent to those same sites when you visit them again. It is thanks to these cookies that those websites can “remember” your actions and preferences (e.g., login data, language, font size, other display settings, etc.), so that you do not need to configure them again when you next visit the website, or when you change pages within a website.

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Cookies are used for electronic authentication, monitoring of sessions and storage of information regarding your activities when accessing a website. They may also contain a unique ID code which allows tracking of your browsing activities within a website, for statistical or advertising purposes. Some operations within a website may not be able to be performed without the use of cookies which, in certain cases, are technically necessary for the operation of the website.

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When browsing a website, you may also receive cookies from websites or web servers other than the website being visited (i.e., “third-party cookies”).

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There are various types of cookies, depending on their characteristics and functions, which may be stored on your computer for different periods of time: “session cookies”, which are automatically deleted when you close your browser, and “persistent cookies”, which will remain on your device until their pre-set expiration period passes.

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According to the law which may be applicable to you, your consent may not always be necessary for cookies to be used on a website. In particular, “technical cookies” – i.e., cookies that are only used to send messages through an electronic communications network or are needed to provide services you request – typically do not require this consent. This includes browsing or session cookies (used to allow users to log in) and function cookies (used to remember choices made by a user when accessing the website, such as language or products selected for purchase).

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Types of cookies used by the Website

The Website uses the following types of cookies:

• Browsing or session cookies, which are strictly necessary for the Website’s operation, and/or to allow you to use the Website’s content and services.

• Analytics cookies, which allow us to understand how users make use of the Website, and to track traffic to and from the Website.

• Function cookies, which are used to activate specific Website functions and to configure the Website according to your choices (e.g., language), in order to improve your experience.

We use Google Analytics to evaluate the use of the Website, analyse behaviour and improve your experience with the Website. For more information, please see:

• Google's Privacy & Terms

• Safeguarding your data

Cookie settings

You can block or delete cookies used on the Website via your browser options. Your cookie preferences will be reset if different browsers are used to access the Website. For more information on how to set the preferences for cookies via your browser, please refer to the following instructions:

• Microsoft Edge

• Firefox

• Chrome

• Safari

3. Purposes of processing

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Personal information submitted to us through our website will be used only for the purposes specified in this policy. We may use your personal information for the following:

1. Administering and personalizing our website

2. Replying to your inquiries made through our contact form

3. Dealing with inquiries and complaints made by or about you relating to our website

4. Keeping our website secure and preventing fraud

5. Verifying compliance with the terms and conditions governing the use of our website.

4. Disclosing personal information

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We may disclose your personal information only in the event of legal obligation or the protection of our rights, namely:

1. to the extent that we are required to do so by law

2. in connection with any ongoing or prospective legal proceedings

3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

4. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

5. Data transfers

Information collected through your browser activity (processed through Google Analytics) may be stored, processed in, and transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area (e.g., the United States of America) in order to enable us to use the information in accordance with this policy.

You expressly agree to the transfers of personal information described in this section.

As mentioned above, you can restrict this processing at any time.

6. Data retention

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

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Personal data collected through our contact form will be kept throughout the time our communication is active and deleted in one year since the end of it (this to preserve a trail for any unexpected circumstances).

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We will retain documents (including electronic documents) containing personal data:

1. to the extent that we are required to do so by law;

2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

3. to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security

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We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

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You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

8. Your rights

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As a data subject, you are entitled to exercise the following rights, at any time:

• Access your personal data being processed (and/or a copy of that personal data), as well as information on the processing of your personal data

• Correct or update your personal data, where it may be inaccurate or incomplete

• Request erasure of your personal data, where you feel that the processing is unnecessary or otherwise unlawful

• Request the restriction of the processing of your personal data, where you feel that the personal data processed is inaccurate, unnecessary or unlawfully processed, or where you have objected to the processing

• Exercise your right to portability: the right to obtain a copy of your personal data provided to us, in a structured, commonly used and machine-readable format, as well as the transmission of that personal data to another data controller

• Object to the processing of your personal data, based on relevant grounds related to your particular situation, which you believe must prevent us from processing your personal data or

• Withdraw your consent to processing.

You can always exercise your rights described above by sending a written request to us at the e-mail address provided in the footer of this page. In any case, please note that, as a data subject, you are entitled to file a complaint with the European Data Protection Supervisor, if you believe that the processing of your personal data carried out through the Website is unlawful.

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9. Third party websites

Our website includes hyperlinks to, and details of, third-party websites. We have no control over and are not responsible for, the privacy policies and practices of third parties.

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10. Amendments of this policy

We may update this policy occasionally by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy.